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Frequently Asked Questions
What are the accepted payment methods?
You can choose to use your Credit Card or your PayPal account. As for the type of credit card, we support Visa, Discover, MasterCard and Maestro. For Enterprise Plans the payment should be done by wire transfer.
What are the trial limits?
During the trial period, you can only apply protection templates to your application. If you would like to see all possible transformations you can use the Playground App. It has a test application previously prepared for that purpose.
What is your minimum subscription?
The minimum subscription period is of 3 months for Cloud Plans and of 1 year for Enterprise Plans.
What is a Protection?
You can see it as our "digital currency". Each time you request your application to be protected (via UI or API) you spend 1 protection to do it. If you need to make changes or protect further versions of code you will need to use further protections. Ex: on a Professional plan, you can protect your application around 200 times each month.
How many apps can I manage at the same time?
You have a limited number of apps you can create and manage at the same time. Each app takes up a slot and we recommend using one slot per app since it's a lot easier and safer to manage your protection parameterization per app. If you want to protect new versions of the same app, you can either replace the old version within the same slot or use a new slot if you need different protection parameterization for different versions of the same app.
What are the Application Locks?
Our Web Security experts have answers