In a landscape where cyber threats are constantly evolving, the Fortune 500 Retail Company’s success with Jscrambler serves as a testament to the efficacy of dedicated client-side protection.

Download Case Study

Overview

Established in the 1960s, this client is an iconic American brand boasting four flagship labels. The company recently also expanded its portfolio. As a Fortune 500 company, the company’s commitment to innovation extends beyond the retail industry, delving into the digital realm with a strong online presence and a high-traffic e-commerce platform.

Headquarters

San Francisco, USA

Jscrambler’s client

Since 2020

Industry

E-Commerce

Use cases

Data leakage prevention

Challenge

In the past decade, the client’s e-commerce traffic has soared, paralleling the rise in online shopping. However, this increase also attracted more frequent and more sophisticated cyber threats. The company witnessed a surge in malicious scripts targeting customer data through various methods, including keylogging, card skimming, and credential hijacking. Confronted with this escalating threat, the client sought robust client-side security solutions to shield its web applications.

The retailer’s broad digital exposure, especially during peak shopping periods like Black Friday, left them vulnerable to attack vectors like JavaScript data exfiltration and script hijacking. To counter these threats, the client required a system that provided comprehensive control to mitigate these kinds of attacks. Additionally, their collaborations with third-party vendors necessitated a security tool that could precisely regulate the data accessible to these third-party tags.

“With the kind of traffic we see, data protection for JavaScript, the ability to stop data exfiltration, and field-level protection for sensitive information like credit card details and PII are just the beginning. We also need a solution that can scale up and continue to perform optimally as our business grows. This is absolutely critical.”

Download as PDF ➜

Director of Product Security at the Fortune 500 Retail Company

Solution

The retailer sought the right solution to secure its client-side applications against the evolving threat landscape. For an e-commerce platform of their scale, they needed more than just the basics.

The retailer required a security solution that would continue to monitor their website just as effectively in real-time and take appropriate automated action against threats, regardless of traffic volume. Flexibility was equally crucial, especially the ability to restrict data access through form fencing and to oversee all data points on their site comprehensively. Moreover, swift response times were imperative, as the retailer’s success hinged on transforming website visits into sales through an exceptional user experience.

The client’s criteria extended to adaptability and enduring protection. After a thorough evaluation, the retailer identified Jscrambler as the sole contender to meet all of their stringent criteria. Jscrambler’s R&D continuously monitors emerging threats, ensuring the platform evolves to effectively react to the ever-changing cyber threat environment.

As the final deal clincher, Jscrambler gave the retailer a security tool fully focused on client protection. The team already had security tools in their arsenal but didn’t want to rely solely on default security features or add-ons to existing solutions. They believed strongly in a clear separation of responsibilities and were specifically looking for a platform that focused solely on client-side protection, independent of their web application firewall, tag manager, and other existing tools.

“With Jscrambler, we can maintain the level of security that is critical to running a multinational business and preserving our customer’s trust. The unique layer of security it adds is definitely an integral part of our defense strategy. I’d highly recommend Jscrambler to any other business with a full-blown e-commerce platform that hosts millions of customers daily.”

Director of Product Security at the Fortune 500 Retail Company

Top Jscrambler Features and Capabilities

Comprehensive client-side protection

Real-time threat mitigation

Real-time alerts and reporting

Results

Adopting Jscrambler has provided the retailer with several benefits. Protection from Magecart and skimming risks is crucial for e-commerce platforms, and having Jscrambler covering them on this front helps the client breathe a little easier. They know that sensitive data is protected from exfiltration and hijacking when customers shop on the retailer’s website and that banking and PCI information will remain secure.